About Me Ioana Petre

You can return your order in 14 days from the delivery date.

The product should be returned unused and with all garment tags still attached. The products must not have been worn or washed. The returned products must be in their original packaging. Returns that are damaged or soiled may not be accepted and may be sent back to you and/or a refund refused.

The address for the shipment is:

Ioana Petre
Intrarea Rigas, 29 C, etaj 4, ap. 20
Bucuresti, sector 1
Romania

The shipping charges for the return will be covered by the customer.

Once we have verified that the return was carried out in compliance with the conditions mentioned above, you will be informed by e-mail if the refunds were accepted or not.

Refunds will be credited to your original METHOD OF PAYMENT in maximum 48 hours since the receiving date.

If you have any questions regarding returns and refunds, please contact us at contact@ioanapetre.com